Security Tips

The Internet banking service has several effective security techniques that we encourage you to implement when you use the Internet banking service, please see below.

Please review the FDIC Consumer News- A Bank Customer's Guide to Cybersecurity for additional details.

 

  • Create a complex password that includes alpha numeric and special symbols and a minimum of 8 characters.

  • Never share your log on credentials with anyone.

  • Secure access to your mobile device by enabling the password protection and auto-lock security feature

  • Download mobile applications from reputable sources.

  • Use caution when internet browsing and exercise care when clicking on website links.

  • Keep your mobile device updated as recommended by your mobile device supplier.

What security features are in place for the mobile application?

  • We have a 128 Bit encryption on our mobile application. This means that neither the wireless carrier, nor anyone else, is able to infringe on your wireless signal, nor will anyone be able to decipher any information sent to the phone.

  • If the application is inactive for 15 minutes, or the application is closed, it will time out and require you to log back in.

  • Secure login information is not stored on the device. If you lose your mobile device, please contact us at 844-282-7372.

  • We do not recommend a setting in your device that prevents auto updating. Ensuring that your system and application updates are up to date for your protection.

  • We mask phone numbers and email addresses used during registration for security reasons.

  • Security Alerts are sent via Secure Message through the online banking system whenever security changes, like adding a new phone number or activating the ability to receive security confirmations via text message, are enabled. Please review your Messages tab for additional information when you are signed onto Online Banking for these types of alerts.

  • For additional online fraud prevention security tips, please click HERE.

 


Back to Top